Salem Water Department in Salem Oregon

Address and phone number for Salem Water Department, a Water Department, at 20th Street Southeast, Salem OR.

Salem Water Department
1410 20th Street Southeast, Salem, Oregon, 97302

About the Salem Water Department

The Salem Water Department, located in Salem, OR, is a utility company that operates the public water system. The Water Department, or Water Utility, provides potable tap water to residential customers, businesses, and others in Marion County. Salem residents can contact the Water Department to start or stop water services, for drinking water reports, or for billing and payment information.

You may contact the Water Department for questions about:
  • Starting or stopping water service
  • Billing and payment questions
  • Salem water treatment facilities
  • Reporting a problem with water utilities
  • Salem drinking water quality reports
Salem Water Department Services

The Salem Water Department oversees water services in Salem. In addition to providing drinking water, the Water Department monitors the quality of Salem water and makes reports about any quality or safety issues. Residents can also contact the Water Department to report problems with their water service, for billing and payment questions, or to set up water service.

Water Department Billing and Payments

The Water Department manages billing and payment for Salem customers. The office can help new residents set up an account, transfer services to a new address, or shut off water service. The Marion County Water Department also provides information on residential and commercial usage rates, payment options including low-income utility bill assistance programs, and seasonal peak rates. In addition, the department offers resources on reducing water usage and conserving water.

Water Testing in Marion County

Salem Water Department regularly conducts water testing in Salem, working with other Marion County Water Companies to ensure safe drinking water. The Water Department tests the quality of tap water, including surface and groundwater sources and the Salem water distribution system. In addition to testing water, the Water Department monitors drinking water sources in Marion County to minimize contamination. They also treat drinking water before distributing it to customers.

Salem Drinking Water Quality Reports

Under Oregon state regulations, Water Utilities must conduct water testing and make water quality reports available to the public. Salem Water Department provides drinking water quality reports for Salem residents, which include information about contaminants and hazardous materials in Salem drinking water. These reports are typically available online.

Water Treatment Facilities in Marion County, OR

In Salem, water treatment facilities remove contaminants and particulate matter from drinking water, making it safe for consumption. The Water Department design and implement the treatment processes to ensure safe drinking water in Marion County. They also oversee water treatment facilities, including the filtration and disinfection process. Salem residents can contact the Water Department to learn about touring water treatment facilities.

Reporting Utility Problems

The Salem Water Department monitors water service in Salem to avoid outages or problems. Customers can contact the Water Department to report a water leak, a water quality problem, or a disruption to service. The Water Department also takes reports on water discoloration, scaling or hard water, and low water pressure.

Contact the Salem Water Department

You may contact the Salem Water Department by calling 503-361-2224, or by addressing inquiries to the office mailing address: Salem Water Department, 1410 20th Street Southeast, Salem, Oregon, 97302.

Map of Salem Water Department in Salem Oregon

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