Pasadena Water Department in Pasadena California

Address and phone number for Pasadena Water Department, a Water Department, at South Los Robles Avenue, Pasadena CA.

Pasadena Water Department
150 South Los Robles Avenue, Pasadena, California, 91101
Mon-Fri 7:30 AM-5:30 PM

About the Pasadena Water Department

The Pasadena Water Department, located in Pasadena, CA, is a utility company that operates the public water system. The Water Department, or Water Utility, provides potable tap water to residential customers, businesses, and others in Los Angeles County. Pasadena residents can contact the Water Department to start or stop water services, for drinking water reports, or for billing and payment information.

You may contact the Water Department for questions about:
  • Starting or stopping water service
  • Billing and payment questions
  • Pasadena water treatment facilities
  • Reporting a problem with water utilities
  • Pasadena drinking water quality reports
Pasadena Water Department Services

The Pasadena Water Department oversees water services in Pasadena. In addition to providing drinking water, the Water Department monitors the quality of Pasadena water and makes reports about any quality or safety issues. Residents can also contact the Water Department to report problems with their water service, for billing and payment questions, or to set up water service.

Water Department Billing and Payments

The Water Department manages billing and payment for Pasadena customers. The office can help new residents set up an account, transfer services to a new address, or shut off water service. The Los Angeles County Water Department also provides information on residential and commercial usage rates, payment options including low-income utility bill assistance programs, and seasonal peak rates. In addition, the department offers resources on reducing water usage and conserving water.

Water Testing in Los Angeles County

Pasadena Water Department regularly conducts water testing in Pasadena, working with other Los Angeles County Water Companies to ensure safe drinking water. The Water Department tests the quality of tap water, including surface and groundwater sources and the Pasadena water distribution system. In addition to testing water, the Water Department monitors drinking water sources in Los Angeles County to minimize contamination. They also treat drinking water before distributing it to customers.

Pasadena Drinking Water Quality Reports

Under California state regulations, Water Utilities must conduct water testing and make water quality reports available to the public. Pasadena Water Department provides drinking water quality reports for Pasadena residents, which include information about contaminants and hazardous materials in Pasadena drinking water. These reports are typically available online.

Water Treatment Facilities in Los Angeles County, CA

In Pasadena, water treatment facilities remove contaminants and particulate matter from drinking water, making it safe for consumption. The Water Department design and implement the treatment processes to ensure safe drinking water in Los Angeles County. They also oversee water treatment facilities, including the filtration and disinfection process. Pasadena residents can contact the Water Department to learn about touring water treatment facilities.

Reporting Utility Problems

The Pasadena Water Department monitors water service in Pasadena to avoid outages or problems. Customers can contact the Water Department to report a water leak, a water quality problem, or a disruption to service. The Water Department also takes reports on water discoloration, scaling or hard water, and low water pressure.

Contact the Pasadena Water Department

You may contact the Pasadena Water Department by calling 626-744-4005, or by addressing inquiries to the office mailing address: Pasadena Water Department, 150 South Los Robles Avenue, Pasadena, California, 91101.

Map of Pasadena Water Department in Pasadena California

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