Pottawattamie County Social Services

Find Pottawattamie County Iowa departments of social services, DSS, DPSS, and human services. Departments of social services provide information on food stamps, public assistance, welfare, housing, healthcare, emergency assistance, and child services.


Council Bluffs Social Service Department 103 North Avenue Council Bluffs IA 51503 800-772-1213


Iowa State Social Service Department 900 9th Avenue Council Bluffs IA 51501 712-352-1637

Iowa State Social Service Department 417 East Kanesville Boulevard Council Bluffs IA 51503 712-328-5661

About Pottawattamie County Social Services

Social Services are Iowa State, Pottawattamie County and local government agencies responsible for providing a wide range of health and human services and programs in Pottawattamie County, IA. The range and types of programs may vary significantly from one jurisdiction to the next, but Social Services in Pottawattamie County tends to emphasize safety net programs, the provision of basic necessities, and the protection of children, elderly, and dependent or vulnerable adults.

You may contact Social Services for questions about:
  • Pottawattamie County Social Services programs
  • Government benefits and welfare
  • Supplemental Nutrition Assistance Program (SNAP)
  • Food stamps and EBT cards
  • Pottawattamie County Medicare and Medicaid
Pottawattamie County SNAP Program & TANF Benefits

Pottawattamie County Social Services Departments administer assistance programs, including those that are funded by Federal resources. The Supplemental Nutrition Assistance Program (SNAP) provides food assistance (Pottawattamie County food stamps and EBT cards), while Temporary Assistance for Needy Families (TANF) provides general assistance for eligible low-income households in Pottawattamie County. The Iowa State and Pottawattamie County governments operate additional benefits programs that are geared toward helping low income households pay for basic necessities. Pottawattamie County Social Services Departments employ caseworkers to conduct intake, determine eligibility, approve benefits, and ensure compliance with these and other programs.

Medicare and Medicaid in Pottawattamie County, IA

Departments of Social Services may also administer Federal government health programs, including Medicare and Medicaid, as well as Iowa health programs that provide coverage to low-income uninsured or underinsured groups that are not eligible for Federal health coverage. Health programs for otherwise uninsured children and women are common in Pottawattamie County.

Health and Human Services

In Pottawattamie County and at the local level, the Department of Public Social Services (DPSS) often works with Pottawattamie County community human service providers to ensure the needs of individuals and families are met. Pottawattamie County referral services may cover preventive health care, housing, substance abuse and addiction services, home energy assistance programs, mental health services, and supportive services for people with disabilities. Local providers of basic necessities such as food pantries, temporary and homeless shelters, and child care are usually accessible through Pottawattamie County Social Services Departments.

Pottawattamie County Human Services

Pottawattamie County State Social Services Offices typically administer social and human service programs by contract with Pottawattamie County, local government, or community providers. In Iowa the Social Services Department may also be responsible for coordinating and regulating the foster care system and adoptions processes. They may also investigate and support Pottawattamie County law enforcement in cases of child welfare or abuses and neglect of the elderly, as well as assisting child support enforcement.