Emergency Services

Find emergency services departments and agencies. Emergency services provide information on emergency management, preparedness and medical response, including public safety, fire prevention and medical treatment.


What are Emergency Services?

As our country's leading emergency services agency, the Department of Homeland Security (DHS) coordinates the work of trained professionals from emergency services departments and agencies across the country to prevent serious consequences from man-made and natural disasters, and to provide timely medical responses and damage recovery. The emergency services sector encompasses public and private companies that can help in crisis prevention, disaster preparedness, and medical treatment. However, only government-managed emergency services are responsible for protecting citizens in critical public safety situations, such as providing fire prevention or police protection services.

Public safety is a major concern when an incident or catastrophe occurs, which is why state emergency department agencies develop emergency management plans and procedures that help communities organize on-the-ground, anti-crisis action and adequate medical response. A well-prepared disaster management office keeps track of available public safety resources throughout the state to effectively stay afoot during natural disasters such as floods, earthquakes, wildfires and droughts. In this way, the office can take a proactive role in forecasting incident-response. Emergency management duties have a crucial public safety aspect going beyond emergency services units that provide medical treatment. Modern emergency-management services even include cyber-security responses.

Emergency Services provide

  1. Information on emergency management in times of crisis when public safety is endangered by unfortunate events, risks, and threats.
  2. Emergency management plans and readiness exercises to address field threats.
  3. Mobile, acute medical response and medical treatment for injured people out of hospitals when urgent care is necessary.
  4. Effective fire prevention services and recovery help. Fire departments identify fire hazards, plan an operational response to fire emergencies, and train fire squads to respond adequately.
  5. 9-1-1 state emergency services. The 24-hour responsive telephone line for people at risk provides immediate responses to life-threatening situations.
  6. Environmental protection from earthquakes, volcanoes, tsunamis, tornadoes, gas leaks and oil leaks, as well as cooperation with volunteers, private entities and law enforcement to ensure public safety.

Are there different types of Emergency Services?

Emergency service agencies are responsible for various public safety roles, depending on the type of operations they manage, their operational capacity, and the associated geographic area. Each state has a relevant emergency service department, office, division or agency coordinating the work of medical response units, fire prevention departments and public safety aspects of law enforcement executed by police units. Although specific emergency services may overlap, the sector includes general divisions for law enforcement, fire prevention services, emergency medical services, disaster management and public works.