An IRS office helps with the tax collection process, processes tax refunds and returns for individuals and businesses, and provides debt counseling. The office helps taxpayers determine income and deductions and file individual tax returns. The local IRS office offers a free Taxpayers Advocate Service to eligible citizens to help them better understand tax laws.
This office also answers taxpayer account inquiries and makes tax adjustments. The office provides information about tax credit programs and deductions available to individual taxpayers and businesses, such as the Earned Income Tax Credit, First-Time Home Buyer Credit, Child and Dependant Care Credit, and other standard deductions. The office counsels business owners about eligibility for tax credit programs such as the Manufacturers' Energy Efficient Appliance Credit, Small Business Health Care tax credit and green-energy tax credit programs.